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The Importance of Early Intervention

Early intervention can make a significant difference in the well-being of employees at risk of becoming disabled. Addressing issues promptly not only supports the employee's health and productivity but also benefits the organization by fostering a supportive and proactive work environment.


Reducing absenteeism saves costs associated with lost productivity, overtime expenses, and hiring temporary replacements.



Early intervention involves identifying and addressing potential issues before they escalate into more severe problems. For employers, this means recognizing signs of mental or physical health struggles and offering support and resources before these issues impact their ability to work effectively.


Signs an Employee Might Be Struggling

  1. Changes in Work Performance: Noticeable decrease in the quality or quantity of work, increased mistakes or oversight in tasks, and regularly missing deadlines or delivering incomplete work

  2. Behavioral Changes: Increased sick days or unexplained absences, a withdrawal from team activities or social interactions, unusual irritability, mood swings, or emotional outbursts.

  3. Physical Symptoms: Changes in personal appearance or hygiene, fatigue or complaints of exhaustion, physical ailments or other complaints.

  4. Communication Patterns: Expressions of hopelessness, frustration, or a negative outlook on work or life. Reduced communication with colleagues or supervisors, or a lack of responsiveness.

  5. Signs of Mental Health Struggles: Observable signs of high stress or anxiety, such as restlessness or nervousness. Signs of depression, or indications of increased alcohol use or drugs as a coping mechanism.


Benefits of Early Intervention

  1. Enhanced Employee Well-being

    • Supportive Environment: Providing access to resources and support can prevent issues from worsening.

    • Increased Job Satisfaction: Addressing concerns early can improve overall job satisfaction and morale.

  2. Improved Productivity

    • Reduced Absenteeism: Early support can help employees stay engaged and reduce the likelihood of prolonged absences.

    • Better Performance: Employees who receive help early are more likely to maintain or improve their performance levels.

  3. Cost Savings

    • Reduced Healthcare Costs: Preventative measures can decrease the need for more extensive medical treatment and associated costs.

    • Lower Turnover: Supporting employees effectively can lead to lower turnover rates and reduced recruitment costs.

  4. Legal and Compliance Benefits

    • Adherence to Regulations: Early intervention can help ensure compliance with workplace disability and accommodation laws.

    • Reduced Risk of Legal Issues: Proactively addressing health concerns can minimize the risk of legal disputes related to employee disability.


Strategies for Effective Early Intervention

Training for Managers: Train managers to identify early warning signs of mental or physical health issues. Equip them with skills to offer support and direct employees to appropriate resources.


Communication: Foster an environment where employees feel comfortable discussing their challenges and provide confidential channels for employees to seek help without fear of stigma.


Resources: such as Employee Assistance Programs (EAPs) can help promote the use of EAPs for mental health support and counseling. Health and Wellness programs such as a Flexible Spending Account can help employees invest in what matters most to their wellbeing.


Regular Check-ins: such as performance reviews and one-on-one meetings can provide an opportunity to incorporate discussions about well-being. Scheduled, periodic meetings can also help gauge employee health and address concerns.


Proactively addressing potential health issues through early intervention is crucial for maintaining a healthy and productive workforce. By recognizing the signs of distress and offering timely support, employers can significantly impact the well-being of their employees and the overall success of their organization.


Encourage your organization to implement early intervention strategies today to create a supportive environment that benefits both employees and the organization as a whole.

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